Penske Truck Rental

If I could rate 0 stars I would. Absolutely awful customer service. 3 times they were incompetent in booking a truck for our company when we had other pickups and load ins to make that day. Telling us the truck was booked and when i arrived they didnt have the correct truck booked, or have a truck available for us at all. They proceeded to get angry with me when I was frustrated the third time they neglected our rental.

I've had to call to rent a truck multiple times in Sept, Oct, and Nov 2017 and EVERY time I'm put on hold until the wait time maxes out and then it redials with no answer. It commonly took about 3 calls to actually talk to someone. I had to rent through them as the company I work for uses them or I would have gone elsewhere. They need to have someone available to take messages to have someone call them back. Extremely disappointed with this company and it's been consistent since Sept.

Good people. Good service

Always great service at all Penske location. Clean trucks. Always a positive experience.

Cheap rental. Good quality vehicles

I love this company and this location. Great rates were negotiated for our company account. They are expedient in response times for bookings, and we always have our trucks on time. Vehicles are in great condition!

Better choice then Uhaul if you are going to do many miles. Real online reservation compared to a fake one at uhaul, no hidden fees. Although the trucks are fresh, the one that I rented the last time had leaking roof and floor. Thus, when my friend and I were caught by rain, we got soaked.