Shoppers Drug Mart

It's a nice place to visit . But the lady who was dealing with my wife at the counter she was very rude and had no customer service experience at all and her name was SEITINDER . I kindly request the manger to talk to their staff. This happened on Saturday November 18 2017, around 7:30 pm at the fragrance counter. The lady was very aggressive and very rude.

The staffs for the pharmacy are kind of helpful. The reason for 75% positive is for customer service. Why won’t they accept the optimum card to collect points for prescriptions.

Not the cheapest option out there, but it had a good pharmaceutical stuff options, also cosmetics, personal hygiene, food and more.

Good store , kept well considering the area and traffic flow through the store . What you would expect from a Shoppers . They always seem to need more staff on the registers - like any other store these days. I think they could benefit from a Self Check Out .

Bought some items there today, the cashier gave me 2 bags and I went home. When I got home to put my stuff away I noticed I was missing a 3rd of the items I purchased. I triple checked through my bags and car only to have to drive back to the store which took 20 min. They had my items in another bag that they didn't give me. If they had apologised it would have been water under the bridge but all the girl said was '' Good thing you came back, these items are expensive...'' Very disappointed in this location.

some everyday items like cold medication are much more expensive here

Friendly knowledgeable staff & a clean stocked store

I regularly visit this mall, and sometimes go in to the Shopper's to buy the odd item.

For years I've noticed that the cashiers are just miserable. As a cashier, the bare minimum is to greet (hello) and make a parting comment (goodbye), but they do neither.

To exemplify the misery, today I went in and bought a vitamin water after a workout. As I walked up, the cashier didn't say anything, just held out her hand for me to give her the drink. Precisely, the only things she said were the order total and "there you go"

This is not atypical, this is the norm when I shop at this store. The cashiers seem to hate the customers! That's understandable, but you have to at least pretend you don't hate them.