Smc Locksmith

I just moved into my new house and had all my locks re-keyed by SMC. I called in this morning and a dispatcher was able to send someone here for 1pm. I was very impressed by the quick service. When the locksmith got here he told me my locks were in good condition and offered to re-key them instead of change them. That saved me some money.. many thanks Eddie! ALSO he gave me some free keys! Woohoo!

I would like to share the complete experience. When going to the web site I was given a number to phone for a locksmith in Calgary. The number was for Toronto. The gentleman gave me the number to reach the locksmith in Calgary. Phoned the new number and a receptionist then gave me the number for the locksmith. I explained to him that I required 2 uncut keys and 2 new fobs encoded and informed him that I would come into the city to get the work done. He gave me an appointment time of 2 PM and a location. Upon arriving at the location their was no locksmith. I phoned him and he was still downtown completing a job and he would phone me when he was finished that job. I waited in the city until 5 Pm then returned to Langdon (home). I tried phoning him and it went directly to voicemail (Phone off?) It has now been 5 hours since my appointment and still no call. I would really like to complain about the service, but there was non.

So my keys were locked in my car because I was grabbing something from it and accidentally closed the door with the keys in. Anyways after hours of noticing, I called this company to open the door for my car not asking an estimate of price due to my thought of it being an easy job and not much labour required asides from driving and 1 minute of work. After the job is completed I ask for a price and he says "180". 180 Dollars, to open a 2004 Nissan Sentra door, which required about 45 seconds of work. "It is because it is way late, past 12 am." Yes I understand it's late, but if it's a 24 hour service, I don't understand the double rate of cost due to the night time, if you guys offer such service. Awful deal. Absolutely not worth the money. Do not use this company if you ever get your keys locked in your car, not worth the money at all.

Eddie was fantastic. Arrived early for the appointment, finished the job very quickly and even helped me with a last minute request on a second door needing fixing! I wouldn't hesitate to pass on his name to others in need.

Quick and painless. Got back in my house quickly. Thanks!

Horrible experience! Locked keys in my car at a car wash. The car wash attendant was nice enough to call a locksmith for me. Was told the driver was free and could be there right away by the main office. When driver called he said he could be there in 20 minutes. I asked the price and he said $100! He said it is because they are licensed and insured. So expensive, but he was "on the way". After 45 minutes I tried to call the driver back, but he didn't answer. So I called the main office again, said I was still waiting and wanted to cancel as I was not comfortable with the price. He was rude and said no way I'd have to pay something as he was on the way, then put me on hold. He never did take me off hold. Finally someone shows up. Not in a company vehicle which was strange to me. Pretty sure it was a different person then I had originally talked to. First thing he does is points to my car door and says oh you see the damage. Then I asked him about a company vehicle and he says "oh this one is in the works" whatever that means. I asked what the locksmith company was called and he said smooth locksmith or something like that.
Why does my reciept say daynite towing?
Why did it cost so much?
Horrible customer service, what a rip off :(

Call someone else!!!

Fast, courteous service! Fixed our lock at the store! Now the lock works better than ever; like cutting through butter! Highly recommend them!