Style Master/Leather Master Inc

Just don't let them lose your dry cleaning. They will send you on a wild goose chase of "Come in and I will find it" or "I know it is here and I will call you when I find it". I waited and waited for a phone call that never came. This went on for months as I described over and over again what my missing western style leather trench coat looked like. Then I made an agreement with the owner's wife that I would produce my bill and they would cover the cost of the coat. Then no more than 15 minutes later, the owner called - he told me point blank they will not take any responsibility, they do not call customers back ever for any reason and they do not have any liability for lost or damaged items. He even told me that they frequently give items to homeless people - this is after his wife said they never get rid of any items for any reason. It seemed they were willing to grab onto any lie that works to avoid taking responsibility. Now talking to BBB and my lawyer.

I asked how much ecxperience they had in cleaning leather - the rudest person on he planet said she was not going to answer that question ... haha - one star? Perhaps not ...

Nice family and good friendly service :)

Nice guys. Helped me a lot with one of my shirts.

The people that work here are amazing at what they do.
I came here specifically to get a oil stain out of my new expensive suede boots. I had called every shoe repair in the city and no one was able to help me.
I came across style master/leather master and the woman was so friendly over the phone and told me to come in for her to take a look at the damage.
She suggested some products to help make the oil stain less noticeable and taught me how to take care of my suede boots.
She saved my boots and relieved me from tossing these boots away. I will be coming here for all my dry cleaning and leather cleaning needs from here on!!

I have called the BBB on this company.
Before purchasing a duvet I called Style Master for a price quote on dry cleaning it as well as Dolphin for cleaning costs. SM told me $40. which was $5.00 cheaper than Dolphin, to undercut the competition perhaps?. Took it in Monday promised for Friday she gave me a ticket. On Friday told it was still drying come back Monday, I went back Tuesday was told it just finished drying. Duvet was admired repeatedly for its quality. When paying the MC machine shows $85.95 I told her I was told $40 she gave me every excuse in the book and then told me she had to have her machine fixed in order to clean it - Dishonest about the delay time I was told drying time I confronted her that she pulled the price change with my ski jacket as well at the Elbow location. She needed to honour the price I was quoted on the phone. Abir was unwilling. Seems the more the product cost they feel the right to charge more. I was stuck having to pay as they had the duvet. My previous encounter with this dry cleaner was at their Elbow Drive location in the strip mall by Henry Wisewood, while getting snaps on a jacket to replace the velcro for a generic jacket was a lot cheaper than my name brand ski jacket, when I brought this to her attention she apologized and did a price correction, that was not the case this time so I have reported her to the BBB. This practice is unethical. If you have had trouble with this dry cleaner report them to the BBB. If you need dry-cleaning done I DO NOT recommend this cleaner.