Swiss Chalet Rotisserie & Grill

I've been going to Swiss Chalet for nearly 50 years (yikes) and it's been fairly consistent over the entire time. I noticed a price change in the menu today (9/27/2017) and I suppose it's just a sign of the times but with only water to drink, I snuck out just under $20 with a tip for the nice waitress. Kind of alot for lunch (double leg meal) but that's just my humble opinion.

It's a good place to go for dinner. The atmosphere is pleasant and the food is good. They also offer takeout, so you can bring a restaurant-style meal home if you don't prefer fast food.

Service slow and had to ask for obvious things like dressing for salad. Food only medium quality and not as ordered

My Mother and I have enjoyed our dinners at the Shawnessy Swiss Chalet many times before so tonight we decided to go there for dinner. We walked in, the restaurant was not very busy. We stood by the sign asking us to wait to be seated but even though eye contact was made by 2 men behind the counter and 1 woman wrapping cutlery we were not acknowledged by anyone. After waiting for several minutes we are now enjoying our dinner and great service at the Ricky's next door!
We found a new dinner spot!
Mel and Aileen

Came in for a quick dinner on the way home. Service was very good and chicken was fair to gòod. Not the best quality corn on the cob......need peaches and cream variety. Very empty with only 3 tables occupied.

This is the WORST Swiss Chalet in the city - or Canada!!!! Terrible service, delivery is worse - particularly when they screw up orders. No restaurant is perfect, however, the owner/manager of this location will never make efforts to make things right. After finding a foreign, hard metal object n my daughter's food, hardly an apology was made and rather than fix the issue, he offered a piece of pie with our "next visit"!!! Seriously!!! I have had terrible experiences there as have others. Inexcusable!!!!!! Apparently Moe (owner) doesn't care at all about his customers who pay his bills.

DISGUSTING! Do not waste your time and money on this place!

We went there for dinner last night. She ordered the quarter chicken dinner.
I ordered the rotisserie beef dinner. It looked good on the menu. Also ordered the spinach dip.
The dip was ok, not great but just ok.
My partners chicken was ok but very dry, and hard to chew and swallow.

My rotisserie beef was horrible. They used the cheapest cut of meat they could buy. It was not at all like the menu picture. I had the large portion as I was hungry. The meat was sliced very thin and it was loaded with fat and gristle. Disgusting! The meat was tough and tasteless. Need an axe to cut it. They soaked it in gravy in an apparent effort to give it some flavour. I ate some of it but finally tossed my knife and fork down in the middle of it and pushed it aside. The bun was old, stale and hard as a rock. Didn't even try to cut it. Would have been easier it eat a hockey puck.
Gross!

The waitress walked by once only to ask how things were but she didn't even stop, just kept walking before I could say one word. Never even once offered to refill our bottomless drinks.

She finally came to ask if we were done. I politely expressed my dissatisfaction with the meal. She asked if she could bring something else. No. offered me a free dessert. No. finally brought the bill, charging full price for everything including the 21 dollar dinner I only picked at. She gave me a card for a 10% discount on our next meal.
Any decent restaurant would take a bad meal off the bill and the manager would offer an apology. Not this place....

I paid the bill, gave her a moderate tip. Not her fault the meal was bad. But her service wasn't very good either.

I will never dine here again. If I could give zero stars I would.

After all that, I went home and made myself something to eat.

We frequently buy take-out here too. Not great either. Seems they scrape the bottom of the bin for the fries. Always a pile of little short leftover things. Hard buns, small portions, especially if we use a coupon.

The Swiss Chalet on McLeod is way better. We will drive there next time.

Amazing service, Swiss chalet is my favorite restaurant, I will 100% return. Food was great and the service was even better.
thank you!!

My boyfriend & I both ordered a white meat quarter chicken dinner and a four cheese spinach dip and everything was disgusting. The spinach dip was more like a soup & the chips that went with it, were extremely stale. When our meal came out, my boyfriends chicken was so undercooked, it was bright pink & still bloody in some spots. After seeing his chicken, I couldn't even eat my meal. The server came by and asked if he wanted another chicken, but we declined because of how nauseous we felt after seeing the first chicken. We asked for our bill and then we noticed that they charged us full price for both meals, even though neither of us ate after feeling so sick. We asked to speak to the manager and he didn't see why we were unhappy. We paid the bill, which cost us $50, and no tip, and left. We will never go back after such terrible food and service.