Td Canada Trust

I love this bank. The people who works here very friendly and professional.

New clean location.
This five star for front desk employee name Jose.

Employees were smug, rude and unaccomidating. Wasted 25 min of my lunch break (30min) only for the employee say I needed an appointment for my request. Even though I have done this request in store off the counter the last 2 times. After I was told to book an appointment, a lady came and insinusated my request would be denied anyways, hinting that I should forget about the request and move on. I have been a loyal TD customer for 20+ years, this branch has the worst service. My request is extremely time sensitive and was not treated with urgency. In the 25 min I was waiting at the counter, 2 people left citing "worst service". Word to the wise, take your banking needs down the street, trust me.

Everyone that works at this branch is always really friendly and helpful. I was in last Friday - right before the long weekend - and Elijah (not sure if that's the right spelling) along with the branch manager, Alison Chahda, did so much to help me out! It made my whole weekend :) I've never had better bank service!

Nhin Le, an unskilled and impolite TD employee, has proven the customer service experience is meaningless to this branch location. She showed no interest in assisting my personal banking matters, but was rather keen on getting rid of me asap. There is no reason for the stuff to be so unfriendly and unwelcoming.