The Co-Operators - Truman Insurance Agency Inc

I've had my business insured with Co-operators over 4 years. They don't return emails so you will have to repeatedly email/call to get any questions answered. Their lateness will cause your insurance to lapse. You won't be guaranteed a pleasant phone experience as some of their representatives can be quite bitchy. I'm seeking out another insurance agency and I recommend you do the same.

Office staff claim to be trained but when you ask a question they put you on hold for 10 mins and don't have a real answer for you. Also they treat you like a number once you sign with them and if you're not happy they charge a really high fee to cancel (they claim it's not them but company policy). Will be changing once my renewal comes up.