The Good Life Community Bicycle Shop

I was able to find parts for my bike successfully, including seat posts with obscure diameters, which would be difficult to find at a bike parts store.

It would be amazing if there could be a second DIY shop like this in the north end of the city in the future! The current shop is too far for me to visit very often.

Even though the GEMS workshops don’t apply to me, I am very supportive of these workshops. It’s unfortunate there seems to be confusion about the timing of it. I suggest that perhaps the hours on Google should show the shop as closed to the general public during GEMS workshops. Many that look up the store on Google will not get clarification from the website.

Called to see if they could repair my tire. I was told it would not be a problem. I carried my 60lbs electric bike 8 blocks and when I arrived I was told they don't do repairs and to do it myself.

Went there to look for a crank for an old build. No one in the shop. Was asked if I was there for lgbtyxz workshop on wed. I said no, I want to quickly look for a crank set. No one was in the store yet for the bi tran unidentified tri work shop. I was told no you have to leave. This "shop" seemed way more interested in pride than cust service. Won't ever attempt to go there again. I am not apposed to any group or a need for identification, but did feel dejected for attempting to shop at a shop. Perhaps workshops should happen at other hours or perhaps workshops could be conducted with hetro ppl shopping in the background

Generally this bike shop is a very interesting place to visit. You never know what you may find or experience while you visit. Good and bad.
The Wednesday GEM closed session is an awesome concept. Love the idea, but frankly it is scheduled at a terrible time. This type of program should be conducted outside of regular business hours. Wednesday starting at 5pm would be my recommendation. Discrimination is not acceptable and refusing service to males on Wednesday is contradictory to the concept of the store.
The staff are truly a hit and miss group.
Some are quite helpful and others are borderline abrasive and not interested in helping at all.
Generally, I find the bicycles are overpriced, considering that the lionshare of the bikes are donated for free. This is especially the case when most customers are financially strained and looking for a reliable bike at a reasonable price.
If you go to this store, bear in mind that you will have to fend for yourself, but the parts are reasonably priced if you bike requires some maintenance. I usually watch YouTube videos and just go buy the parts and repair my bikes at home.

I have had two bad experiences at this shop in the past two weeks. Do not sign up for a membership unless absolutely necessary.

Last week I saw on the web site that used bike donations are accepted during any normal operating hours. So I loaded up some bikes in my vehicle and brought them to the shop around 2pm on a Wednesday. The young lady at the shop barely let me donate the bikes because they were "Closed for a special workshop" I had to be persistent in order to donate the bikes. I was not thanked for my donation in any way. DO NOT ATTEMPT TO EVEN GO NEAR THIS SHOP ON A WEDNESDAY. YOU WILL BE DENIED SERVICE.
I thought I should give the shop another chance, so I returned to the shop today to see if I could get some repairs and purchase some used parts to fix up my bike. I ended up leaving the shop empty-handed. I had enough money to purchase the parts, and the staff confirmed that the parts were somewhere in the store, but I left without the parts because the staff was unwilling to help me to locate what I needed in their disorganized shop. It might have taken 2 minutes for someone to help me, instead the staff member handed me some kind of stick and told me to figure it out for myself. I wandered around the shop for a couple of minutes and even when I left the staff did not try to stop and ask if they could help me. I was disappointed with this whole experience because I love cycling, I love to repair bikes and the staff at Good Life Community Bicycle Shop really took the wind out of my sails. I will not donate or return to this shop.

I treat everyone equal and with respect. Been making donations to this organization for years. When i visited this year I was initially denied access. I came back the next day and the staff was extremely rude even after i dropped off a box of A+ parts. So disapointed in the new direction of this organization that played an important part of my past. No more...

I won't ever step foot into this place again! Me and a friend came down to look at some bikes and was told that the day was special for gender empowerment which we think is awesome but at the same time told we had to leave because we weren't female or transgender. This was the first time I've ever experienced discrimination and its really sad because the very thing they are supposedly "fighting against" they are doing us . We've already told friends and family to never come here and we've reported them to the News paper for discrimination. My goal is to now make it aware to many people as possible to never shop there. If the roles were reversed and I owned a business and held a day to prevent people of LGBT from coming in then all Hell would break loose. This is hypocritical and doesn't help your cause at all.

Last time I was here I was at the shop first thing in the morning. Another person came into the shop 20 mins after and started debating which one of the pair was actually suppose to be opening the location. Turns out it was the person that showed up late, awesome if it wasn't for the incorrect person being there I would have waited outside. I asked for a hand and staff here could have cared less they would point at something and left me figure out the rest. I seen women come in multiple occasions and they bend over backwards for them. I will give this place another try but if nothing changes the review sticks.