The Rec Room South Edmonton

Free throwing into the long weekend! 🏀 #Repost

More weekend, more credits! To celebrate the long weekend, we're offering a $25 game tag for the price of $20 this Saturday-Monday. Game on all weekend long!

NEW GAME ALERT!! Michelangelo, Raphael, Donatello and Leonardo are back to battle some villains from the past!

Every Wednesday, draught wine 9oz pours are the price of 5oz pours! So what'll it be, red or white? #WineWednesday

Are you a straight up bocce BALLER?

Come see some of Edmonton’s finest musicians pay tribute to legendary band The Tragically Hip.
$10 Advance/$15 door 8:30PM/9:00PM The Hall, The Rec Room

Love at first bite. ❤️ We’ve launched Happy Hour every Monday to Friday from 3pm to 6pm at all of our locations with bites and bevvies starting at $6! Nothing but the good kind of cheesy, here! 📸 @lindahoangblog

CONTEST CLOSED: EDMONTON ESKIMO TICKET GIVEAWAY: Tag a friend and have them “like” our Facebook page for a chance to score 2 Edmonton Eskimo Football Club tickets for this Thursday's game (August 2) - Edmonton Eskimos vs Saskatchewan Roughriders! We will announcing the winner on Wednesday August 1 @ 4PM. Good luck!

Sprinkle your Monday lunch plans with a little 🍕joy! We make our pizzas fresh daily in our wood-fired ovens! #TellBetterStories #MondayMotivation

On Weekends... we brunch! Available every weekend from 11AM-3PM. #TheRecRoom #TellBetterStories

We're showing UFC 227: Dillashaw vs. Garbrandt 2 as it happens live from the Staples Center in Los Angeles, California.
No Cover Doors 7:00 p.m The Hall, The Rec Room

It's Friday. Time to go make stories for Monday 😉 Check out TheRecRoom.com for what is happening this weekend! #TheRecRoom #TellBetterStories

Got SCENE? You can earn points with every visit to The Rec Room – and spend ‘em, too! Get one SCENE point for every $1 you spend, and collect even more with bonus offers. #TheRecRoom #TellBetterStories

The Rec Room was featured on The Marilyn Denis Show on CTV for their #SummerLove episode! Check out the full episode: https://bit.ly/2Ag3olA

Join us Monday, August 6th to find out who Becca will give her final rose to! Night including Bachelorette Trivia with prizes and viewing The Bachelorette on our big screen, hosted by Comedian and Bachelor enthusiast Henry Sir. FREE ADMISSION.
Trivia begins @ 8:30PM Show starts @ 9PM.

Follow the journeys of four inspiring athletes from four diverse sports: speed skating, rock climbing, sitting volleyball, and boxing as they embark on new goals and reach for new career heights.
Advanced $15/ Door $20 Doors: 6:00pm Show 7:00pm The Hall, The Rec Room

Join us for Happy Hour with bevvies and bites starting at $6. Served every Monday to Friday from 3pm to 6pm.

Every Wednesday select 9oz glasses are the price of a 5oz pour. Wine and games... How much more motivation do you need?#MondayMotivation

Poutine over everything! 🍟❤️
Seen here: Our Smoked Brisket, Porchetta, and Trio of Meats Poutine. Find them at The Shed!

My husband and I took our kids to the rec room yesterday. We absolutely loved it ! Will absolutely be returning. It’s our new go to for a night with the kiddos. I can’t say anything about the food or drinks as we didn’t have either but the gaming was a blast. I love the bracelet idea , no losing tickets or tokens. Fabulous place imo. Happy family here �

I have to say that the service was pretty amazing. Staff was eager to make us feel welcome. The food was amazing. I wasn't expecting that level of quality from a place with an arcade. Buffalo popcorn chicken FTW! As for the arcade, it was kinda meh (for me that is but I'm an asshole). They had some cool games but I found maybe 6 of them worth playing. Didn't get to axe throwing but people seemed to be having a blast with it. VR looked interesting. Plenty of spots for it. Overall a pleasant experience.

Took our 4 year old son here yesterday. They had tons of games that he was able to play. They only thing I don't like is we got the $30 package that gave us 200 credits. When it was time to see what our son could get with his tickets, he barely had enough for anything in their store ( he had won 550 tickets). I get that they need to make money, but 200 tickets for a package of starbursts?!!!

The mashed Potatoes claimed to be garlic whipped, but tasted over done out of the microwave and a cardboard box, they were luke warm at best along with the gravy. The rotisserie chicken was precooked, frozen, and reheated leaving it dry and flavorless. The asparagus was good at least.

Oh this place has so many misses. It's a fabulous concept but I have to blame owners and management for the lack of enthusiasm of their Staff, the horrible food and outrageous prices. There are a lot of moving parts to this facility so I can only imagine it's not easy to manage but I'm pretty confident from the reviews and comments I hear from other people who have gone this place will not survive. Would love to see you turn it around. Invest in your people and please do everyone a favor and either improve your pizzas or take them off the menu.

Nice concept. Poor exacussion.Missed mark on customer service big time. Our party arrived at 600 pm for 800 show, and did not even get into restaurant.Manger made it right by allowing food in venue after complaining.

We were very disappointed about not getting into restaurant.

Music was good.

They have to get right personal in place for key position.

Maybe then bad reviews will stop !!!

My rating is regarding the food. I had the grilled veggie wrap which was very lackluster and small... my boyfriend had the pork chop which he said was incredibly chewy � . He also ordered gravy with his meal, which I tried out on my French fries and it was horrid. All it tasted like was flour & pepper... really just a sad experience food wise. Next time we'll just stop for fast food first and then go play.

I’ve gone here a few times now since they’ve opened a few years ago. Each time gets worse and worse. Poorly managed, slow service, and broken machines. Given it a few chances now, and can’t say I’ll be back.



Really is too bad because it had so much potential.

I was there yesterday and food was awfull and to top it off im sitting at the bar and had all kinds of small flys flying around the counter and around my drink after a bit i decided to leave .

Took an hour and a half to get 2 burgers and a kids meal. The restaurant was half empty so not sure why the service was so slow. When the kids played the VR, 3 different staff tried to help my son move. 15 min later they realized the remote was turned off. We’ll give it another try but definitely eating elsewhere first.

The service was so slow yesterday afternoon for a group of 6. When the food came the salmon burger was a joke. They slapped on a long piece of fishy smelling salmon that covered half the burger. Made no sense. They comp’d it. After axe throwing we went upstairs to the bar to have a drink and it was slow again to the point were they comp’d the drinks, the waitress and told us that the bartender was not trained. Really poor food quality and service.

Overcrowded, expensive and lack of decent service. We came here for a birthday and had to be one of the worst nights I’ve ever had a long time.

I ordered the calamari for my appetizer.. Which was fishy and for my main I had the rack ribs. The most annoying thing is that.. the waitress brought them out at same time! So I have to eat it all quickly before the food got cold.

My teenage daughter's soccer team had a team building night here. Food & drinks so over priced for what they offer, we left went to the Keg ate and then came back for the girls to play on the games. Wouldn't recommend this place to anyone

Me and my friend went in For a beverage. I ordered a double margarita and it came half empty in a short glass. I asked her for more ice to make my drink full and she gave me 3 more pieces. Customers across the bar got the same drink and was surprised when they were served with half empty drinks also. When I proceeded to tell the bartender while paying she took great offence and was very snotty. Well prob opt to not go there anymore.

If I could give less than 1 star I absolutely would. I have given this place 3 fair try’s to impress and it has failed MISERABLY each time. The third time I decided to keep my receipt and reach out to management to see if it was something they were willing to resolve, but I have quickly learned that once they’ve ripped you off and taken your money they don’t care to return any calls or emails. I left a poor experience survey and the general manager(Bryan campbell) emailed me saying he would call me to further discuss the experience “early in the week”. That was on Feb 23 and I haven’t had any follow up or anything. I can’t believe the lack of customer service.... can’t even manage to return an email.... explains why every other aspect of this establishment is equally disappointing. For a reference point, I first reached out about the experience on feb 18th and STILL haven’t even had a chance to speak to someone about my concerns when they were the ones who asked me to be available to discuss after my poor survey. Honestly I’d prefer if they would have just emailed back and said “we don’t care, have a nice day”



Long story short, i couldn’t be PAID to return here....

I have never in my life experienced such horrible wait staff. It is like watching toddlers run around without parental supervision. Just pure laziness and lack of attention to detail and their customers. Management needs to fire everyone including themselves. Pure example of how pathetic the newer generation in the work force is.

Came to the rec room after a sports game with friends. We were the only people in "the loft". Since we had a table of 8 an 18% gratuity was automatically added. Service did not deserve such a large tip, especially considering we were the only table. Multiple staff members visibly standing around doing nothing.



Food was extremely over priced. Ordered a Vegan Bowl for 18 dollars. Got half a cup of wild rice, with 4 pieces each of cauliflower (small florets), cherry tomatoes, squash chunks, and something else I can't even recall. It was honestly like 3 dollars worth of ingredients.



Friends ordered pretzels and they were frozen on the inside. One was comp'd the other was not, reason was that one pretzel was more eaten than the other....



Bills came back to pay, beers were all mixed up so the totals were all wrong.



Found the rec room to be lacking overall.



Will not likely return.

Bad experience. After long wait, our order was mixed up, Wrong size pizza.



Also, Check your beer glasses. One of them was badly chipped ( I could provide pics of It), I almost cut my lips because of It.



Not really what I was expecting.

3 friends and I decided to go here for some food and games when we sat for 15 minutes before someone even made their way to our table, when the server realized his cousin (they are not on good terms) was at our table he walked right up to us then proceeded to the table that was seated AFTER US. Instead of being a grown up and asking someone else to serve us he still continued to ignore us. I find this terribly rude and by far the worst service I have ever experienced. I will definitely not be going back here because even when you tell management about the situation they still didn't do anything or care about losing our service.

My husband and I took our kids to the rec room yesterday. We absolutely loved it ! Will absolutely be returning. It’s our new go to for a night with the kiddos. I can’t say anything about the food or drinks as we didn’t have either but the gaming was a blast. I love the bracelet idea , no losing tickets or tokens. Fabulous place imo. Happy family here �

I have to say that the service was pretty amazing. Staff was eager to make us feel welcome. The food was amazing. I wasn't expecting that level of quality from a place with an arcade. Buffalo popcorn chicken FTW! As for the arcade, it was kinda meh (for me that is but I'm an asshole). They had some cool games but I found maybe 6 of them worth playing. Didn't get to axe throwing but people seemed to be having a blast with it. VR looked interesting. Plenty of spots for it. Overall a pleasant experience.

Took our 4 year old son here yesterday. They had tons of games that he was able to play. They only thing I don't like is we got the $30 package that gave us 200 credits. When it was time to see what our son could get with his tickets, he barely had enough for anything in their store ( he had won 550 tickets). I get that they need to make money, but 200 tickets for a package of starbursts?!!!

The mashed Potatoes claimed to be garlic whipped, but tasted over done out of the microwave and a cardboard box, they were luke warm at best along with the gravy. The rotisserie chicken was precooked, frozen, and reheated leaving it dry and flavorless. The asparagus was good at least.

Oh this place has so many misses. It's a fabulous concept but I have to blame owners and management for the lack of enthusiasm of their Staff, the horrible food and outrageous prices. There are a lot of moving parts to this facility so I can only imagine it's not easy to manage but I'm pretty confident from the reviews and comments I hear from other people who have gone this place will not survive. Would love to see you turn it around. Invest in your people and please do everyone a favor and either improve your pizzas or take them off the menu.

Nice concept. Poor exacussion.Missed mark on customer service big time. Our party arrived at 600 pm for 800 show, and did not even get into restaurant.Manger made it right by allowing food in venue after complaining.

We were very disappointed about not getting into restaurant.

Music was good.

They have to get right personal in place for key position.

Maybe then bad reviews will stop !!!

My rating is regarding the food. I had the grilled veggie wrap which was very lackluster and small... my boyfriend had the pork chop which he said was incredibly chewy � . He also ordered gravy with his meal, which I tried out on my French fries and it was horrid. All it tasted like was flour & pepper... really just a sad experience food wise. Next time we'll just stop for fast food first and then go play.

I’ve gone here a few times now since they’ve opened a few years ago. Each time gets worse and worse. Poorly managed, slow service, and broken machines. Given it a few chances now, and can’t say I’ll be back.



Really is too bad because it had so much potential.

I was there yesterday and food was awfull and to top it off im sitting at the bar and had all kinds of small flys flying around the counter and around my drink after a bit i decided to leave .

Took an hour and a half to get 2 burgers and a kids meal. The restaurant was half empty so not sure why the service was so slow. When the kids played the VR, 3 different staff tried to help my son move. 15 min later they realized the remote was turned off. We’ll give it another try but definitely eating elsewhere first.

The service was so slow yesterday afternoon for a group of 6. When the food came the salmon burger was a joke. They slapped on a long piece of fishy smelling salmon that covered half the burger. Made no sense. They comp’d it. After axe throwing we went upstairs to the bar to have a drink and it was slow again to the point were they comp’d the drinks, the waitress and told us that the bartender was not trained. Really poor food quality and service.

Overcrowded, expensive and lack of decent service. We came here for a birthday and had to be one of the worst nights I’ve ever had a long time.

I ordered the calamari for my appetizer.. Which was fishy and for my main I had the rack ribs. The most annoying thing is that.. the waitress brought them out at same time! So I have to eat it all quickly before the food got cold.

My teenage daughter's soccer team had a team building night here. Food & drinks so over priced for what they offer, we left went to the Keg ate and then came back for the girls to play on the games. Wouldn't recommend this place to anyone

Me and my friend went in For a beverage. I ordered a double margarita and it came half empty in a short glass. I asked her for more ice to make my drink full and she gave me 3 more pieces. Customers across the bar got the same drink and was surprised when they were served with half empty drinks also. When I proceeded to tell the bartender while paying she took great offence and was very snotty. Well prob opt to not go there anymore.

If I could give less than 1 star I absolutely would. I have given this place 3 fair try’s to impress and it has failed MISERABLY each time. The third time I decided to keep my receipt and reach out to management to see if it was something they were willing to resolve, but I have quickly learned that once they’ve ripped you off and taken your money they don’t care to return any calls or emails. I left a poor experience survey and the general manager(Bryan campbell) emailed me saying he would call me to further discuss the experience “early in the week”. That was on Feb 23 and I haven’t had any follow up or anything. I can’t believe the lack of customer service.... can’t even manage to return an email.... explains why every other aspect of this establishment is equally disappointing. For a reference point, I first reached out about the experience on feb 18th and STILL haven’t even had a chance to speak to someone about my concerns when they were the ones who asked me to be available to discuss after my poor survey. Honestly I’d prefer if they would have just emailed back and said “we don’t care, have a nice day”



Long story short, i couldn’t be PAID to return here....

I have never in my life experienced such horrible wait staff. It is like watching toddlers run around without parental supervision. Just pure laziness and lack of attention to detail and their customers. Management needs to fire everyone including themselves. Pure example of how pathetic the newer generation in the work force is.

Came to the rec room after a sports game with friends. We were the only people in "the loft". Since we had a table of 8 an 18% gratuity was automatically added. Service did not deserve such a large tip, especially considering we were the only table. Multiple staff members visibly standing around doing nothing.



Food was extremely over priced. Ordered a Vegan Bowl for 18 dollars. Got half a cup of wild rice, with 4 pieces each of cauliflower (small florets), cherry tomatoes, squash chunks, and something else I can't even recall. It was honestly like 3 dollars worth of ingredients.



Friends ordered pretzels and they were frozen on the inside. One was comp'd the other was not, reason was that one pretzel was more eaten than the other....



Bills came back to pay, beers were all mixed up so the totals were all wrong.



Found the rec room to be lacking overall.



Will not likely return.

Bad experience. After long wait, our order was mixed up, Wrong size pizza.



Also, Check your beer glasses. One of them was badly chipped ( I could provide pics of It), I almost cut my lips because of It.



Not really what I was expecting.

3 friends and I decided to go here for some food and games when we sat for 15 minutes before someone even made their way to our table, when the server realized his cousin (they are not on good terms) was at our table he walked right up to us then proceeded to the table that was seated AFTER US. Instead of being a grown up and asking someone else to serve us he still continued to ignore us. I find this terribly rude and by far the worst service I have ever experienced. I will definitely not be going back here because even when you tell management about the situation they still didn't do anything or care about losing our service.

My husband and I took our kids to the rec room yesterday. We absolutely loved it ! Will absolutely be returning. It’s our new go to for a night with the kiddos. I can’t say anything about the food or drinks as we didn’t have either but the gaming was a blast. I love the bracelet idea , no losing tickets or tokens. Fabulous place imo. Happy family here �

I have to say that the service was pretty amazing. Staff was eager to make us feel welcome. The food was amazing. I wasn't expecting that level of quality from a place with an arcade. Buffalo popcorn chicken FTW! As for the arcade, it was kinda meh (for me that is but I'm an asshole). They had some cool games but I found maybe 6 of them worth playing. Didn't get to axe throwing but people seemed to be having a blast with it. VR looked interesting. Plenty of spots for it. Overall a pleasant experience.

Took our 4 year old son here yesterday. They had tons of games that he was able to play. They only thing I don't like is we got the $30 package that gave us 200 credits. When it was time to see what our son could get with his tickets, he barely had enough for anything in their store ( he had won 550 tickets). I get that they need to make money, but 200 tickets for a package of starbursts?!!!

The mashed Potatoes claimed to be garlic whipped, but tasted over done out of the microwave and a cardboard box, they were luke warm at best along with the gravy. The rotisserie chicken was precooked, frozen, and reheated leaving it dry and flavorless. The asparagus was good at least.

Oh this place has so many misses. It's a fabulous concept but I have to blame owners and management for the lack of enthusiasm of their Staff, the horrible food and outrageous prices. There are a lot of moving parts to this facility so I can only imagine it's not easy to manage but I'm pretty confident from the reviews and comments I hear from other people who have gone this place will not survive. Would love to see you turn it around. Invest in your people and please do everyone a favor and either improve your pizzas or take them off the menu.

Nice concept. Poor exacussion.Missed mark on customer service big time. Our party arrived at 600 pm for 800 show, and did not even get into restaurant.Manger made it right by allowing food in venue after complaining.

We were very disappointed about not getting into restaurant.

Music was good.

They have to get right personal in place for key position.

Maybe then bad reviews will stop !!!

My rating is regarding the food. I had the grilled veggie wrap which was very lackluster and small... my boyfriend had the pork chop which he said was incredibly chewy � . He also ordered gravy with his meal, which I tried out on my French fries and it was horrid. All it tasted like was flour & pepper... really just a sad experience food wise. Next time we'll just stop for fast food first and then go play.

I’ve gone here a few times now since they’ve opened a few years ago. Each time gets worse and worse. Poorly managed, slow service, and broken machines. Given it a few chances now, and can’t say I’ll be back.



Really is too bad because it had so much potential.

I was there yesterday and food was awfull and to top it off im sitting at the bar and had all kinds of small flys flying around the counter and around my drink after a bit i decided to leave .

Took an hour and a half to get 2 burgers and a kids meal. The restaurant was half empty so not sure why the service was so slow. When the kids played the VR, 3 different staff tried to help my son move. 15 min later they realized the remote was turned off. We’ll give it another try but definitely eating elsewhere first.

The service was so slow yesterday afternoon for a group of 6. When the food came the salmon burger was a joke. They slapped on a long piece of fishy smelling salmon that covered half the burger. Made no sense. They comp’d it. After axe throwing we went upstairs to the bar to have a drink and it was slow again to the point were they comp’d the drinks, the waitress and told us that the bartender was not trained. Really poor food quality and service.

Overcrowded, expensive and lack of decent service. We came here for a birthday and had to be one of the worst nights I’ve ever had a long time.

I ordered the calamari for my appetizer.. Which was fishy and for my main I had the rack ribs. The most annoying thing is that.. the waitress brought them out at same time! So I have to eat it all quickly before the food got cold.

My teenage daughter's soccer team had a team building night here. Food & drinks so over priced for what they offer, we left went to the Keg ate and then came back for the girls to play on the games. Wouldn't recommend this place to anyone

Me and my friend went in For a beverage. I ordered a double margarita and it came half empty in a short glass. I asked her for more ice to make my drink full and she gave me 3 more pieces. Customers across the bar got the same drink and was surprised when they were served with half empty drinks also. When I proceeded to tell the bartender while paying she took great offence and was very snotty. Well prob opt to not go there anymore.

If I could give less than 1 star I absolutely would. I have given this place 3 fair try’s to impress and it has failed MISERABLY each time. The third time I decided to keep my receipt and reach out to management to see if it was something they were willing to resolve, but I have quickly learned that once they’ve ripped you off and taken your money they don’t care to return any calls or emails. I left a poor experience survey and the general manager(Bryan campbell) emailed me saying he would call me to further discuss the experience “early in the week”. That was on Feb 23 and I haven’t had any follow up or anything. I can’t believe the lack of customer service.... can’t even manage to return an email.... explains why every other aspect of this establishment is equally disappointing. For a reference point, I first reached out about the experience on feb 18th and STILL haven’t even had a chance to speak to someone about my concerns when they were the ones who asked me to be available to discuss after my poor survey. Honestly I’d prefer if they would have just emailed back and said “we don’t care, have a nice day”



Long story short, i couldn’t be PAID to return here....

I have never in my life experienced such horrible wait staff. It is like watching toddlers run around without parental supervision. Just pure laziness and lack of attention to detail and their customers. Management needs to fire everyone including themselves. Pure example of how pathetic the newer generation in the work force is.

Came to the rec room after a sports game with friends. We were the only people in "the loft". Since we had a table of 8 an 18% gratuity was automatically added. Service did not deserve such a large tip, especially considering we were the only table. Multiple staff members visibly standing around doing nothing.



Food was extremely over priced. Ordered a Vegan Bowl for 18 dollars. Got half a cup of wild rice, with 4 pieces each of cauliflower (small florets), cherry tomatoes, squash chunks, and something else I can't even recall. It was honestly like 3 dollars worth of ingredients.



Friends ordered pretzels and they were frozen on the inside. One was comp'd the other was not, reason was that one pretzel was more eaten than the other....



Bills came back to pay, beers were all mixed up so the totals were all wrong.



Found the rec room to be lacking overall.



Will not likely return.

Bad experience. After long wait, our order was mixed up, Wrong size pizza.



Also, Check your beer glasses. One of them was badly chipped ( I could provide pics of It), I almost cut my lips because of It.



Not really what I was expecting.

3 friends and I decided to go here for some food and games when we sat for 15 minutes before someone even made their way to our table, when the server realized his cousin (they are not on good terms) was at our table he walked right up to us then proceeded to the table that was seated AFTER US. Instead of being a grown up and asking someone else to serve us he still continued to ignore us. I find this terribly rude and by far the worst service I have ever experienced. I will definitely not be going back here because even when you tell management about the situation they still didn't do anything or care about losing our service.

My husband and I took our kids to the rec room yesterday. We absolutely loved it ! Will absolutely be returning. It’s our new go to for a night with the kiddos. I can’t say anything about the food or drinks as we didn’t have either but the gaming was a blast. I love the bracelet idea , no losing tickets or tokens. Fabulous place imo. Happy family here �

I have to say that the service was pretty amazing. Staff was eager to make us feel welcome. The food was amazing. I wasn't expecting that level of quality from a place with an arcade. Buffalo popcorn chicken FTW! As for the arcade, it was kinda meh (for me that is but I'm an asshole). They had some cool games but I found maybe 6 of them worth playing. Didn't get to axe throwing but people seemed to be having a blast with it. VR looked interesting. Plenty of spots for it. Overall a pleasant experience.

Took our 4 year old son here yesterday. They had tons of games that he was able to play. They only thing I don't like is we got the $30 package that gave us 200 credits. When it was time to see what our son could get with his tickets, he barely had enough for anything in their store ( he had won 550 tickets). I get that they need to make money, but 200 tickets for a package of starbursts?!!!

The mashed Potatoes claimed to be garlic whipped, but tasted over done out of the microwave and a cardboard box, they were luke warm at best along with the gravy. The rotisserie chicken was precooked, frozen, and reheated leaving it dry and flavorless. The asparagus was good at least.

Oh this place has so many misses. It's a fabulous concept but I have to blame owners and management for the lack of enthusiasm of their Staff, the horrible food and outrageous prices. There are a lot of moving parts to this facility so I can only imagine it's not easy to manage but I'm pretty confident from the reviews and comments I hear from other people who have gone this place will not survive. Would love to see you turn it around. Invest in your people and please do everyone a favor and either improve your pizzas or take them off the menu.

Nice concept. Poor exacussion.Missed mark on customer service big time. Our party arrived at 600 pm for 800 show, and did not even get into restaurant.Manger made it right by allowing food in venue after complaining.

We were very disappointed about not getting into restaurant.

Music was good.

They have to get right personal in place for key position.

Maybe then bad reviews will stop !!!

My rating is regarding the food. I had the grilled veggie wrap which was very lackluster and small... my boyfriend had the pork chop which he said was incredibly chewy � . He also ordered gravy with his meal, which I tried out on my French fries and it was horrid. All it tasted like was flour & pepper... really just a sad experience food wise. Next time we'll just stop for fast food first and then go play.

I’ve gone here a few times now since they’ve opened a few years ago. Each time gets worse and worse. Poorly managed, slow service, and broken machines. Given it a few chances now, and can’t say I’ll be back.



Really is too bad because it had so much potential.

I was there yesterday and food was awfull and to top it off im sitting at the bar and had all kinds of small flys flying around the counter and around my drink after a bit i decided to leave .

Took an hour and a half to get 2 burgers and a kids meal. The restaurant was half empty so not sure why the service was so slow. When the kids played the VR, 3 different staff tried to help my son move. 15 min later they realized the remote was turned off. We’ll give it another try but definitely eating elsewhere first.

The service was so slow yesterday afternoon for a group of 6. When the food came the salmon burger was a joke. They slapped on a long piece of fishy smelling salmon that covered half the burger. Made no sense. They comp’d it. After axe throwing we went upstairs to the bar to have a drink and it was slow again to the point were they comp’d the drinks, the waitress and told us that the bartender was not trained. Really poor food quality and service.

Overcrowded, expensive and lack of decent service. We came here for a birthday and had to be one of the worst nights I’ve ever had a long time.

I ordered the calamari for my appetizer.. Which was fishy and for my main I had the rack ribs. The most annoying thing is that.. the waitress brought them out at same time! So I have to eat it all quickly before the food got cold.

My teenage daughter's soccer team had a team building night here. Food & drinks so over priced for what they offer, we left went to the Keg ate and then came back for the girls to play on the games. Wouldn't recommend this place to anyone

Me and my friend went in For a beverage. I ordered a double margarita and it came half empty in a short glass. I asked her for more ice to make my drink full and she gave me 3 more pieces. Customers across the bar got the same drink and was surprised when they were served with half empty drinks also. When I proceeded to tell the bartender while paying she took great offence and was very snotty. Well prob opt to not go there anymore.

If I could give less than 1 star I absolutely would. I have given this place 3 fair try’s to impress and it has failed MISERABLY each time. The third time I decided to keep my receipt and reach out to management to see if it was something they were willing to resolve, but I have quickly learned that once they’ve ripped you off and taken your money they don’t care to return any calls or emails. I left a poor experience survey and the general manager(Bryan campbell) emailed me saying he would call me to further discuss the experience “early in the week”. That was on Feb 23 and I haven’t had any follow up or anything. I can’t believe the lack of customer service.... can’t even manage to return an email.... explains why every other aspect of this establishment is equally disappointing. For a reference point, I first reached out about the experience on feb 18th and STILL haven’t even had a chance to speak to someone about my concerns when they were the ones who asked me to be available to discuss after my poor survey. Honestly I’d prefer if they would have just emailed back and said “we don’t care, have a nice day”



Long story short, i couldn’t be PAID to return here....

I have never in my life experienced such horrible wait staff. It is like watching toddlers run around without parental supervision. Just pure laziness and lack of attention to detail and their customers. Management needs to fire everyone including themselves. Pure example of how pathetic the newer generation in the work force is.

Came to the rec room after a sports game with friends. We were the only people in "the loft". Since we had a table of 8 an 18% gratuity was automatically added. Service did not deserve such a large tip, especially considering we were the only table. Multiple staff members visibly standing around doing nothing.



Food was extremely over priced. Ordered a Vegan Bowl for 18 dollars. Got half a cup of wild rice, with 4 pieces each of cauliflower (small florets), cherry tomatoes, squash chunks, and something else I can't even recall. It was honestly like 3 dollars worth of ingredients.



Friends ordered pretzels and they were frozen on the inside. One was comp'd the other was not, reason was that one pretzel was more eaten than the other....



Bills came back to pay, beers were all mixed up so the totals were all wrong.



Found the rec room to be lacking overall.



Will not likely return.

Bad experience. After long wait, our order was mixed up, Wrong size pizza.



Also, Check your beer glasses. One of them was badly chipped ( I could provide pics of It), I almost cut my lips because of It.



Not really what I was expecting.

3 friends and I decided to go here for some food and games when we sat for 15 minutes before someone even made their way to our table, when the server realized his cousin (they are not on good terms) was at our table he walked right up to us then proceeded to the table that was seated AFTER US. Instead of being a grown up and asking someone else to serve us he still continued to ignore us. I find this terribly rude and by far the worst service I have ever experienced. I will definitely not be going back here because even when you tell management about the situation they still didn't do anything or care about losing our service.

My husband and I took our kids to the rec room yesterday. We absolutely loved it ! Will absolutely be returning. It’s our new go to for a night with the kiddos. I can’t say anything about the food or drinks as we didn’t have either but the gaming was a blast. I love the bracelet idea , no losing tickets or tokens. Fabulous place imo. Happy family here �

I have to say that the service was pretty amazing. Staff was eager to make us feel welcome. The food was amazing. I wasn't expecting that level of quality from a place with an arcade. Buffalo popcorn chicken FTW! As for the arcade, it was kinda meh (for me that is but I'm an asshole). They had some cool games but I found maybe 6 of them worth playing. Didn't get to axe throwing but people seemed to be having a blast with it. VR looked interesting. Plenty of spots for it. Overall a pleasant experience.

Took our 4 year old son here yesterday. They had tons of games that he was able to play. They only thing I don't like is we got the $30 package that gave us 200 credits. When it was time to see what our son could get with his tickets, he barely had enough for anything in their store ( he had won 550 tickets). I get that they need to make money, but 200 tickets for a package of starbursts?!!!

The mashed Potatoes claimed to be garlic whipped, but tasted over done out of the microwave and a cardboard box, they were luke warm at best along with the gravy. The rotisserie chicken was precooked, frozen, and reheated leaving it dry and flavorless. The asparagus was good at least.

Oh this place has so many misses. It's a fabulous concept but I have to blame owners and management for the lack of enthusiasm of their Staff, the horrible food and outrageous prices. There are a lot of moving parts to this facility so I can only imagine it's not easy to manage but I'm pretty confident from the reviews and comments I hear from other people who have gone this place will not survive. Would love to see you turn it around. Invest in your people and please do everyone a favor and either improve your pizzas or take them off the menu.

Nice concept. Poor exacussion.Missed mark on customer service big time. Our party arrived at 600 pm for 800 show, and did not even get into restaurant.Manger made it right by allowing food in venue after complaining.

We were very disappointed about not getting into restaurant.

Music was good.

They have to get right personal in place for key position.

Maybe then bad reviews will stop !!!

My rating is regarding the food. I had the grilled veggie wrap which was very lackluster and small... my boyfriend had the pork chop which he said was incredibly chewy � . He also ordered gravy with his meal, which I tried out on my French fries and it was horrid. All it tasted like was flour & pepper... really just a sad experience food wise. Next time we'll just stop for fast food first and then go play.

I’ve gone here a few times now since they’ve opened a few years ago. Each time gets worse and worse. Poorly managed, slow service, and broken machines. Given it a few chances now, and can’t say I’ll be back.



Really is too bad because it had so much potential.

I was there yesterday and food was awfull and to top it off im sitting at the bar and had all kinds of small flys flying around the counter and around my drink after a bit i decided to leave .

Took an hour and a half to get 2 burgers and a kids meal. The restaurant was half empty so not sure why the service was so slow. When the kids played the VR, 3 different staff tried to help my son move. 15 min later they realized the remote was turned off. We’ll give it another try but definitely eating elsewhere first.

The service was so slow yesterday afternoon for a group of 6. When the food came the salmon burger was a joke. They slapped on a long piece of fishy smelling salmon that covered half the burger. Made no sense. They comp’d it. After axe throwing we went upstairs to the bar to have a drink and it was slow again to the point were they comp’d the drinks, the waitress and told us that the bartender was not trained. Really poor food quality and service.

Overcrowded, expensive and lack of decent service. We came here for a birthday and had to be one of the worst nights I’ve ever had a long time.

I ordered the calamari for my appetizer.. Which was fishy and for my main I had the rack ribs. The most annoying thing is that.. the waitress brought them out at same time! So I have to eat it all quickly before the food got cold.

My teenage daughter's soccer team had a team building night here. Food & drinks so over priced for what they offer, we left went to the Keg ate and then came back for the girls to play on the games. Wouldn't recommend this place to anyone

Me and my friend went in For a beverage. I ordered a double margarita and it came half empty in a short glass. I asked her for more ice to make my drink full and she gave me 3 more pieces. Customers across the bar got the same drink and was surprised when they were served with half empty drinks also. When I proceeded to tell the bartender while paying she took great offence and was very snotty. Well prob opt to not go there anymore.

If I could give less than 1 star I absolutely would. I have given this place 3 fair try’s to impress and it has failed MISERABLY each time. The third time I decided to keep my receipt and reach out to management to see if it was something they were willing to resolve, but I have quickly learned that once they’ve ripped you off and taken your money they don’t care to return any calls or emails. I left a poor experience survey and the general manager(Bryan campbell) emailed me saying he would call me to further discuss the experience “early in the week”. That was on Feb 23 and I haven’t had any follow up or anything. I can’t believe the lack of customer service.... can’t even manage to return an email.... explains why every other aspect of this establishment is equally disappointing. For a reference point, I first reached out about the experience on feb 18th and STILL haven’t even had a chance to speak to someone about my concerns when they were the ones who asked me to be available to discuss after my poor survey. Honestly I’d prefer if they would have just emailed back and said “we don’t care, have a nice day”



Long story short, i couldn’t be PAID to return here....

I have never in my life experienced such horrible wait staff. It is like watching toddlers run around without parental supervision. Just pure laziness and lack of attention to detail and their customers. Management needs to fire everyone including themselves. Pure example of how pathetic the newer generation in the work force is.

Came to the rec room after a sports game with friends. We were the only people in "the loft". Since we had a table of 8 an 18% gratuity was automatically added. Service did not deserve such a large tip, especially considering we were the only table. Multiple staff members visibly standing around doing nothing.



Food was extremely over priced. Ordered a Vegan Bowl for 18 dollars. Got half a cup of wild rice, with 4 pieces each of cauliflower (small florets), cherry tomatoes, squash chunks, and something else I can't even recall. It was honestly like 3 dollars worth of ingredients.



Friends ordered pretzels and they were frozen on the inside. One was comp'd the other was not, reason was that one pretzel was more eaten than the other....



Bills came back to pay, beers were all mixed up so the totals were all wrong.



Found the rec room to be lacking overall.



Will not likely return.

Bad experience. After long wait, our order was mixed up, Wrong size pizza.



Also, Check your beer glasses. One of them was badly chipped ( I could provide pics of It), I almost cut my lips because of It.



Not really what I was expecting.

3 friends and I decided to go here for some food and games when we sat for 15 minutes before someone even made their way to our table, when the server realized his cousin (they are not on good terms) was at our table he walked right up to us then proceeded to the table that was seated AFTER US. Instead of being a grown up and asking someone else to serve us he still continued to ignore us. I find this terribly rude and by far the worst service I have ever experienced. I will definitely not be going back here because even when you tell management about the situation they still didn't do anything or care about losing our service.

My husband and I took our kids to the rec room yesterday. We absolutely loved it ! Will absolutely be returning. It’s our new go to for a night with the kiddos. I can’t say anything about the food or drinks as we didn’t have either but the gaming was a blast. I love the bracelet idea , no losing tickets or tokens. Fabulous place imo. Happy family here �

I have to say that the service was pretty amazing. Staff was eager to make us feel welcome. The food was amazing. I wasn't expecting that level of quality from a place with an arcade. Buffalo popcorn chicken FTW! As for the arcade, it was kinda meh (for me that is but I'm an asshole). They had some cool games but I found maybe 6 of them worth playing. Didn't get to axe throwing but people seemed to be having a blast with it. VR looked interesting. Plenty of spots for it. Overall a pleasant experience.

Took our 4 year old son here yesterday. They had tons of games that he was able to play. They only thing I don't like is we got the $30 package that gave us 200 credits. When it was time to see what our son could get with his tickets, he barely had enough for anything in their store ( he had won 550 tickets). I get that they need to make money, but 200 tickets for a package of starbursts?!!!

The mashed Potatoes claimed to be garlic whipped, but tasted over done out of the microwave and a cardboard box, they were luke warm at best along with the gravy. The rotisserie chicken was precooked, frozen, and reheated leaving it dry and flavorless. The asparagus was good at least.

Oh this place has so many misses. It's a fabulous concept but I have to blame owners and management for the lack of enthusiasm of their Staff, the horrible food and outrageous prices. There are a lot of moving parts to this facility so I can only imagine it's not easy to manage but I'm pretty confident from the reviews and comments I hear from other people who have gone this place will not survive. Would love to see you turn it around. Invest in your people and please do everyone a favor and either improve your pizzas or take them off the menu.

Nice concept. Poor exacussion.Missed mark on customer service big time. Our party arrived at 600 pm for 800 show, and did not even get into restaurant.Manger made it right by allowing food in venue after complaining.

We were very disappointed about not getting into restaurant.

Music was good.

They have to get right personal in place for key position.

Maybe then bad reviews will stop !!!

My rating is regarding the food. I had the grilled veggie wrap which was very lackluster and small... my boyfriend had the pork chop which he said was incredibly chewy � . He also ordered gravy with his meal, which I tried out on my French fries and it was horrid. All it tasted like was flour & pepper... really just a sad experience food wise. Next time we'll just stop for fast food first and then go play.

I’ve gone here a few times now since they’ve opened a few years ago. Each time gets worse and worse. Poorly managed, slow service, and broken machines. Given it a few chances now, and can’t say I’ll be back.



Really is too bad because it had so much potential.

I was there yesterday and food was awfull and to top it off im sitting at the bar and had all kinds of small flys flying around the counter and around my drink after a bit i decided to leave .

Took an hour and a half to get 2 burgers and a kids meal. The restaurant was half empty so not sure why the service was so slow. When the kids played the VR, 3 different staff tried to help my son move. 15 min later they realized the remote was turned off. We’ll give it another try but definitely eating elsewhere first.

The service was so slow yesterday afternoon for a group of 6. When the food came the salmon burger was a joke. They slapped on a long piece of fishy smelling salmon that covered half the burger. Made no sense. They comp’d it. After axe throwing we went upstairs to the bar to have a drink and it was slow again to the point were they comp’d the drinks, the waitress and told us that the bartender was not trained. Really poor food quality and service.

Overcrowded, expensive and lack of decent service. We came here for a birthday and had to be one of the worst nights I’ve ever had a long time.

I ordered the calamari for my appetizer.. Which was fishy and for my main I had the rack ribs. The most annoying thing is that.. the waitress brought them out at same time! So I have to eat it all quickly before the food got cold.

My teenage daughter's soccer team had a team building night here. Food & drinks so over priced for what they offer, we left went to the Keg ate and then came back for the girls to play on the games. Wouldn't recommend this place to anyone

Me and my friend went in For a beverage. I ordered a double margarita and it came half empty in a short glass. I asked her for more ice to make my drink full and she gave me 3 more pieces. Customers across the bar got the same drink and was surprised when they were served with half empty drinks also. When I proceeded to tell the bartender while paying she took great offence and was very snotty. Well prob opt to not go there anymore.

If I could give less than 1 star I absolutely would. I have given this place 3 fair try’s to impress and it has failed MISERABLY each time. The third time I decided to keep my receipt and reach out to management to see if it was something they were willing to resolve, but I have quickly learned that once they’ve ripped you off and taken your money they don’t care to return any calls or emails. I left a poor experience survey and the general manager(Bryan campbell) emailed me saying he would call me to further discuss the experience “early in the week”. That was on Feb 23 and I haven’t had any follow up or anything. I can’t believe the lack of customer service.... can’t even manage to return an email.... explains why every other aspect of this establishment is equally disappointing. For a reference point, I first reached out about the experience on feb 18th and STILL haven’t even had a chance to speak to someone about my concerns when they were the ones who asked me to be available to discuss after my poor survey. Honestly I’d prefer if they would have just emailed back and said “we don’t care, have a nice day”



Long story short, i couldn’t be PAID to return here....

I have never in my life experienced such horrible wait staff. It is like watching toddlers run around without parental supervision. Just pure laziness and lack of attention to detail and their customers. Management needs to fire everyone including themselves. Pure example of how pathetic the newer generation in the work force is.

Came to the rec room after a sports game with friends. We were the only people in "the loft". Since we had a table of 8 an 18% gratuity was automatically added. Service did not deserve such a large tip, especially considering we were the only table. Multiple staff members visibly standing around doing nothing.



Food was extremely over priced. Ordered a Vegan Bowl for 18 dollars. Got half a cup of wild rice, with 4 pieces each of cauliflower (small florets), cherry tomatoes, squash chunks, and something else I can't even recall. It was honestly like 3 dollars worth of ingredients.



Friends ordered pretzels and they were frozen on the inside. One was comp'd the other was not, reason was that one pretzel was more eaten than the other....



Bills came back to pay, beers were all mixed up so the totals were all wrong.



Found the rec room to be lacking overall.



Will not likely return.

Bad experience. After long wait, our order was mixed up, Wrong size pizza.



Also, Check your beer glasses. One of them was badly chipped ( I could provide pics of It), I almost cut my lips because of It.



Not really what I was expecting.

3 friends and I decided to go here for some food and games when we sat for 15 minutes before someone even made their way to our table, when the server realized his cousin (they are not on good terms) was at our table he walked right up to us then proceeded to the table that was seated AFTER US. Instead of being a grown up and asking someone else to serve us he still continued to ignore us. I find this terribly rude and by far the worst service I have ever experienced. I will definitely not be going back here because even when you tell management about the situation they still didn't do anything or care about losing our service.