The Ups Store

Rude. Short, curt, pathetic little man. Turns me off UPS full stop by having such an unhelpful employee. Try FedEx.

Just sent a package. I had no trouble with the service what so ever. All be it not very talkative, just very professional. Maybe that is the misunderstanding some people are getting when they say rude service. I didn't find that at all.

"Worst customer experience of my life!!! James (Owner / Operator) " Can say that again. VERY rude on the phone, I am not a fan of using UPS for my shipping needs.

I've had an account here for about 10 years. Yes it's been under new management for about the past 4. Sometimes the command of the English language is not there but James and Cathy have always been helpful; Cathy has always been friendly and I get a phone call each and every time there is a package for me. It is expensive to send packages via UPS but I appreciate having this location as a business address so I don't have to bother with couriers coming to my home. Any and all couriers deliver or pick up here. This is a store not the UPS depot.

These guys are thieves. Stay clear.
Wanted to charge me for a tape to pack my stuff.

Insane attitude. Never go here.

James and Cathy have always been great! Super helpful with everything. Their location is always well organized. 👍

Driver didn't even come an knock on my door, been waiting all day just to find a parcel tag to pick it up.
Not happy

Worst interaction I've had in customer service recently, and that's saying alot. The man who "helped" me was horribly rude and not knowledgeable at all. He initially refused to give me a receipt and said if I didn't like it, to call the 1-800 number? As someone who has worked with Canada Post for many years - trust me, I understand the frustration at times. But this establishment lacks professionalism and kindness. Yikes.