Vern'S Pizza - Millrise

Ordered a 18 inch T-Rex this afternoon for Sunday football. The initial service was good and delivery service was great considering my address is new and not searchable yet...... But after our pizza arrived and began to eat, the dough is not cooked properly. We all had a funny taste first reaction, had the taste of raw dough as when took topping off the dough still is partially raw.
When we called to express the issue and get corrected is when we found the service very lacking. We were asked if we we're sure it wasn't the sauce. It was not, as when you pick away at the dough is very obvious its under cooked.
We were then posed the question as "what would we like them to do?".... Seriously? I shouldn't have to answer that question with an issue like this. The manager wasn't available and the best we were offered is just a discount on our next pizza! It's a GROSS UNDER COOKED PIZZA that we are stuck with and no dinner now!! No refund or a replacement pizza for us to eat today or even at least a pizza next time. Absolute robbery of our money as it's a $40 Pizza!
Very disappointed, I love or loved Verns pizza. Ordered Verns alot in the NE part of the city for Sunday football when I lived there. Great service and food and the one time we had an issue they were very sincere and quick to send out an replacement. This was my first time ordering from this location and it will probably be the last time I have Verns pizza now.
Very disappointing and kind of shocked at the customer service provided with an issue especially as an under cooked pizza we paid good money for.

Love this pizza place love how everything tastes fresh and how the dough actually tastes real. Also had great conversation with the employees I have no complaints

If you like or want to try thick style pizza this is the place. Love it 👍

Love this pizza!! It's more expensive than some other places nearby, but there is no pizza like Vern's pizza!

Good pizza. Really good. Worth the 15ish minute wait when you walk in and order. Slices sold there too.

Pizza was absolutely delicious, loved it! The ingredients were fresh and plenty full. I don't think I've ever had a pizza that has had such an abundance of toppings on it. Delivery guy was super friendly. We used skip the dishes, I love when I can order online :)

We ordered Vern's through Skip The Dishes and it was awesome. We get the original because we hate getting pizza's with two slices of pepperoni on it. We have tried the Greek pizza and the double double and both tasted great. We love that the meat gets piled on, so it's worth the price! Our go to pizza place now.

Ordered a pizza for delivery tonight and was quoted 45 min to an hour delivery time. I called the at +1:07 to inquire about my delivery and was told the driver had left with my pizza already and that they'd call him to find out where he is. I was also told they would call me back to keep me informed of the status. I never received a call back and the pizza never showed up. As good as I remember Verns pizza being, this treatment is just not worth it!