World Health - North Hill

I've been a member here for more than a decade. Good location, excellent well-maintained equipment, and friendly staff. Nice to have access to other WH clubs around Calgary too. Would recommend to others.

Awesome staff, clean equipment and great atmosphere. Couldn't ask for a more welcoming gym. Special thanks to Brittney for always keeping me motivated, and signing me up in the first place with a great attitude. This place is positive and effective. 5/5 stars for sure.

I've been to a few gyms in the city and this one is by far the BEST.
Staff are friendly and helpful.
Brittney is the reason I go to World Health. She saw I was struggling with getting on a healthy path and helped me by setting up appointments to show me how to use the machines.
I trained with Alex W. He is one of the best down there.
I have switched to group training with Becky and I'm enjoying the group training. Makes me work out a bit harder with people watching me!

my friend brought me just to to see if I will like it and said I can get a pass but when we get there the manager Sean Smith said I cant and I will be charged for a day which is contrary to what they advertise in their website. You can feel the pressure of getting you to sign up right away which will cause you money when the following days you realized you dont like to go there. So be careful with their tactics. Not proper way to treat first timers in the gym. Accepting their mistakes and do a refund on the membership is the lest they can do but choose to keep the money. In cases like this FILE a complaint to BETTER BUSINESS BUREAU.

Love this place!
Everyone is warm and welcoming. Facilities are kept clean and you don't feel judged. Tons of variety in equipment too.
I recently started at this gym with Alex P as my trainer. He's easy to get along with and excellent at picking out your strengths and weaknesses and building a program best suited for you and your goals.

Had an appointment today at 9:45 am for a new membership.
I was there by 9:45. I even let the front desk know I was there to meet Sean. She told me to wait 1 min. I waited untill 10:30 no one showed up.
Poor customer service.
While I was there there staff (3-4) were in one room and chilling in a room. Instead no one care to show up and ask.

BUT.....
Sean called me again later the day and had another meeting and rebate my 1st month charge. which i think was a cool.

Disrespectful front desk staff. Unfortunate that such a nice facility is complemented with individuals geared towards talking down to you and doing nothing but try and pressure you into a membership to make a sale. Would not recommend to anybody who wishes to be treated as a customer and not like a lost child.

The team is great! I didn't feel pressured into anything when signing up and Brittney worked within my budgets and timelines to get me the membership that best suited my needs.

This location offers a lot of value for your money. I am obsessed with spin classes and the instructors are on par with some of the spin only studios.

Plus I get access to a ton of other classes, the gym equipment and occasional personal training consults. I'll never be bored at World Health and I don't feel intimidated or lost when I'm there.

Sean took me through the CRT twice and it never feels like work when I'm with him because he constantly makes me laugh.

Lastly, Enoch is some kind of miracle genius. He fixed a pain in my hip and lower back that months of Chiro couldn't address. I can sleep pain free now and I have more energy for my workouts.

I have been a member here since 2014. The only reason I kept coming back is because it is close to my work. Anyways, the conditions of the equipment in this gym are horrendous. In the women's only section, a hand grip fell off the pull up machine about a year ago and they still have not replaced it. So, imagine trying to do a pull up with a piece of tape in one hand instead of grip! Also, the machines are quite outdated and squeak or are hard to move up and down. Every time I go back home to Saskatchewan and drop-in at my brother's gym (MOTION FITNESS) I am blown away by how superior that gym is in comparison to World Health. They have new equipment, space, room in the locker rooms, change rooms, amazing customer service...basically everything that World Health at Northhill mall does not. In addition, at times I felt like there were more employees then there were gym goers, which is sad. This gym is crowded and the customer service is poor. In addition, cancelling a membership is a nightmare and there is definitely money scams involved. I will never be back. Do yourself a favour and look elsewhere for a gym!